Support
We’re here to help. Reach us any way you like — we usually reply within one business day.
Email
zoran.mastilovic@teconia.com
Phone
+382 69 608 331
Mon–Fri, 9:00–17:00 CET
Contact form
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Frequently asked questions
How do I connect my Amazon account?
After signing in, go to Settings → Connections and click “Connect Amazon Ads”. To unlock sales & TACoS, also connect Seller Central (SP-API) from the same page.
Does AcosZero change my campaigns automatically?
No. Every AI recommendation is drafted into an approval queue. Nothing is applied to Amazon until you review and approve it — and every applied change can be rolled back.
How does the free trial work?
Every plan starts with a 14-day free trial with full access. You can cancel anytime from Billing before the trial ends.
Which marketplaces are supported?
All Amazon marketplaces across North America, Europe, Middle East and Asia-Pacific.
How is my data protected?
Your data is encrypted at rest, used only to provide the service to you, and never sold or shared with third parties.